Terms and Conditions

Data protection
Under the Data Protection Act, we have a legal duty to protect any personal information we collect from you. Info Display Ltd is the data controller for this web site and does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these circumstances, any personal information you supply will only be used to provide the information or service you have requested. Personal information is not disclosed to third parties unless this is indicated on the web page and / or relevant form at the point of collecting information from you, or as required by law.

Please note unless encrypted, email messages sent via the internet may not be secure and could be intercepted and read by someone else. Please bear this in mind when deciding whether to include personal or sensitive information in any email messages you intend to send.

Statistical data
We automatically collect statistical data about usage patterns on our website. This information is not used to identify any individual. It is only collected to provide us with an understanding of the areas of interest on our site and kept only for as long as required for this purpose.

Use of cookies
Info Display uses cookies on this site in order to collect data to help it improve its information delivery. A cookie is a text file that identifies your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Info Display does not use cookies to collect any personal information about you.

The website uses Google Analytics to collect statistical data - please visit Google Analytics Terms Of Service for full details.

Links to non Info Display external sites
This website contains links to other external non Info Display sites. Info Display is not responsible for the accessibility or content of non Info Display owned sites.

Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect.

Content
All of the content featured or displayed on this site, excluding some photography, is owned by Info Display unless otherwise stated.  Permission is granted to copy electronically and to print in hard copy all public components of the Communicate website. Copy from this website may be reproduced in education or not-for-profit contexts without prior permission of Info Display. However, modification and subsequent redistribution or republication for financial gain is prohibited. Please contact admin@infodisplay.org  if further clarification is needed.
 
Accessibility
We have developed this website to make it accessible to everyone. You can read about this further on our Accessibility page. If you find a problem that prevents access, please contact us at admin@infodisplay.org

Info Display
Please note that these terms and conditions must be accepted prior to an order being processed. Contract entered into by Info Display shall be entered into subject to the following conditions:

Content
The placing of an order for distribution constitutes an assurance by the Client that:

  • The material to be distributed (the print or online content) does not contain anything which is dangerous, constitutes an infringement of copyright, or is defamatory, obscene or otherwise illegal.
  • All necessary authority and permission has been secured in respect of the use in the leaflet or online content of pictorial representations of (or purporting to be of) living persons and of words attributed to living persons.

Copy shall be legal, decent, honest and truthful, shall comply with the British Code of Advertising Practice or British Code of Sales Promotion Practice and all other codes under the general supervision of the Advertising Standards Authority. Info Display reserves the right to require copy to be amended to meet its approval and to omit or suspend the distribution of any print or online content at its sole discretion. The client agrees to indemnify Info Display in respect of all costs, damages or other charges falling upon Info Display as the result of legal action or threatened legal action arising from the publication and/or distribution of the print or online content.

Supplies of printed materials to Info Display
Material for print distribution shall be delivered to the Company’s specified delivered address not earlier than 2 weeks, nor later than 6 working days prior to the commencement of the distribution. Deliveries should be made between Monday – Thursday 7am – 2pm and Friday 7am – 12 noon. Info Display reserves the right to make an additional charge of £10 per 1000 in respect of material supplied to the Company after the deadline or refuse to deliver such material, at its absolute discretion.

In the event of print material being different in terms of size, weight or shape to that specified on the order form Info Display reserves the right to make an additional charge or to refuse to deliver such material, at its absolute discretion.

Print must be securely packed in regular quantities and clearly marked as such. Info Display reserves the right to make an additional charge of £1 per 1000 for leaflets incorrectly packed or to refuse to deliver such material, at its absolute discretion.

Info Display is under no obligation to check the quantity of printed material supplied for distribution nor accept the accuracy of any information shown on any delivery notes of the Client or the Client’s delivery agent, but will so far as reasonably possible notify the Client if the amount of material falls short or exceeds the requirements of the agreed distribution. No liability is accepted for Client’s printed material whilst in the Company possession.

Use of Data
Info Display may, from time to time publish information relating to distribution of your print material. This information is for statistical and benchmarking purposes.

Cancellation and Alterations
Cancellations must be notified in writing to Info Display seven working days prior to the distribution date. Cancellations for orders not so notified will be charged at a rate of 50% of the value of the original order.

Print Distribution
Unless otherwise stated, distribution will normally take place within the specified publication, to the individual addresses, which usually receive that publication within the area and on the date(s) scheduled. This does not necessary imply 100% penetration of all addresses within the area.

Whilst every effort will be made to meet the agreed schedule and this will always apply to dated material Info Display reserves the right to vary both the method and timing of the distribution. This will be done in conjunction with the Client. The stated distribution objectives and overall quantity distributed are subject to a variance of up to 2% within the terms of contract. Distribution is undertaken on a contract price – not a payment by results basis.

Distribution Queries
Info Display will not be responsible for the production costs of leaflets or loss of business or any other loss or damage howsoever arising occasioned by non-delivery or delay in distribution of leaflets for whatever reason, save as stated in the clause below.
Evidence of non-delivery, in the form of specific addresses of those who have not received the print material in the agreed area must be furnished to Info Display with 5 working days of the distribution date. If the evidence proves there has been a total or partial failure of delivery in the agreed area the Company shall deliver the material to those addresses free or charge or refund the proportional cost of delivery to the Client but shall not incur any other liability whatsoever to the Client.

Complaints Procedure
Any complaint in respect of print distribution must be made in writing provide the name and full address (including post code) of any alleged nondelivery and must be received by Info Display within seven days of the Finish Date of the print distribution giving full details of the complaint alleged. If the complaint is not received within that period Info Display will not be able to undertake the appropriate action to investigate and remedy the complaint and Info Display will not be liable to the Client for the complaint or any claim loss cost liability expense or demand arising there from.

Payment

  • Unless a credit account is agreed payment must be received before the distribution date.
  • Credit accounts are strictly net and must be settled within 30 days or interest will be charged at the prevailing legislated amount above the prevailing Bank of England base rate.
  • Info Display may withdraw any quotation at any time
  • Info Display shall be entitled to increase the price to reflect any increased costs to the Company up to the date of actual distribution on giving written notice to the Client.
  • All orders must be accompanied by a valid purchase order number

Invoices from the company will be emailed directly to the named client representative and that represent



The Applicant undertakes to abide by the terms of Info Display Ltd Memorandum of Incorporation and Articles and by any Rules of  regulating the conduct of Members made from time to time.